ServKoruPermission-aware assistance
Assistant access, accessible knowledge, enabled tools and customer tenant permissions restrict the available scope.
SECURITY & DATA
AI assistance with visible controls.
Understand permissions, confirmation, review and audit controls. Discuss the deployment-specific evidence your organisation needs.
The product has defined application controls. Deployment-specific implementation, testing and contractual commitments must be reviewed for the environment used by your organisation.
Explicit confirmation
Selected operational writes wait for confirmation by the current user. Business approval and tool confirmation are separate controls.
Draft review & publication
Service Designer saves supported service configuration as drafts. Administrators review, test and publish manually.
Audit & usage
The product records assistant interactions, tool activity and usage in tenant-scoped records for review.
Tenant isolation
The application implements tenant-bound access and database isolation controls. Environment-specific validation remains part of readiness review.
Knowledge access
Retrieval is scoped to accessible knowledge, with access checks before execution and answer delivery.
Data location and AI processing
ServKoru supports data storage in Microsoft Azure’s Australian data centres, or private deployment within your organisation’s own Azure tenant. AI capabilities support Azure OpenAI. Storage locations, model deployment and processing paths are agreed for your selected environment.
Retention, deletion and recovery
Agree raw AI-content retention, customer-record retention, export, deletion and backup expiry for the target environment. Recovery commitments require actual recovery evidence.
Procurement and assurance
Request the applicable security information, processing terms, support scope and deployment evidence when arranging your demo. No ISO, SOC or availability certification is claimed by this page.
Discuss your security requirementsYOUR TEAM. YOUR WORKFLOW.
See what AI-assisted service could look like for your team.
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