Three role-focused agents
ServKoru connects employee requests, IT handling and service configuration with AI assistance, permission-aware tools and human oversight.
Self-Service Assistant
Help employees find relevant knowledge and services, understand what to request and get support in natural language.
- Permission-aware knowledge answers
- Service catalogue discovery
- Guided request creation
Agent Assistant
Work with ticket context, accessible knowledge and selected Microsoft tools, while keeping the authorisation of each action visible.
- Ticket and user context
- Microsoft 365 information & tools
- Confirmed actions with an audit trail
Service Designer
Turn a service idea into a structured form and supported process draft. Review the proposal before making it available to employees.
- Natural-language requirements
- Form, routing & process drafts
- Human review before publication
The service foundation
Employee portal · service catalogue · requests and approvals · knowledge · process and SLA tracking · AI governance · Microsoft 365 integration.
A focused pilot
Choose a recurring request, agree the people and controls involved, measure a baseline and evaluate a bounded pilot before expanding.
Learn more
Explore the product portal and discuss a scenario-specific demonstration.